• The candidate should have minimum 1 year of on paper experience as a Team Leader/SME in any International/domestic BPO/Call Center
• The candidate should have excellent communication skill.
• Develops strategies to promote team member adherence to company regulations and performance goals.
• Conducts team meetings to update members on best practices and continuing expectations.
• Provides quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints.
• Should be a team player & a team manager
• Should have positive attitude and able to work under pressure
|Experience||2 - 4 Years|
|Salary||3 Lac To 4 Lac 50 Thousand P.A.|
|Industry||ITES / BPO / KPO / LPO / Customer Service|
|Qualification||Other Bachelor Degree|
|Key Skills||bpo Team Leader|
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