Job openings for Client Serving Executive in Bangalore

Job Summary:
We are currently seeking a client servicing professional with expertise in the events industry. This individual will act
as the primary point of contact for clients, ensure smooth event delivery, and identify new business opportunities
through strategic relationship building.
Job Description:
1.Primary Contact – Serve as the main liaison for key clients, ensuring their needs are understood and met.
2.Build Relationships – Cultivate long-lasting, trust-based relationships with clients.
3.Understand Client Needs – Gain a clear understanding of client goals and challenges to offer tailored solutions.
4.Team Collaboration – Work closely with internal teams (creative, operations, logistics) to deliver successful
events.
5.Manage Events – Oversee event planning and execution, including logistics, budget management, and vendor
coordination.
6.Post-Event Feedback – Conduct debriefs and gather client feedback to drive continuous improvement.
7.Lead a Team – Guide and mentor junior client servicing team members, fostering a high-performance culture.
8.Support Event Execution – Be actively involved on the ground during events to ensure smooth operations and
client satisfaction.
9.Identify Growth Opportunities – Explore and propose opportunities to grow business within existing accounts.
10.Enhance Client Satisfaction – Design and implement strategies to improve client retention and satisfaction.
11.Collaborate with Sales – Partner with sales and operations to support new client acquisition and pitch
development.
12.Monitor Performance – Track service quality metrics and recommend improvements as needed.
13.Prepare Reports – Create timely reports for management summarizing client feedback, performance data, and
service insights.