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Job openings for customer care executive in greater noida noida

Customer Care Executive

Greater Noida, Noida

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IRO) - Customer Care

Location : Noida

5 days working

Day shift for female

Flexible shift for male

salary for full time :16k (9 hrs)

salary for part time: 10k (5hrs)

Purpose of the role:

This role holder is responsible for taking calls and making appointments and ensuring that the caller receives accurate information when a request is made. He / she is also responsible for ensuring that only 3 data points are provided on any call.

a. Key Responsibilities:

· Responsible for attending calls and providing information as requested by the caller.

· Ensure that appropriate information is provided while taking a call.

· Responsible for working on the feedback received from the Team Leader, Group Leader, Quality Analyst or Trainer.

· Adhering to the compliance and policies set by the department.

b. Skills and Work Experience required:

· Excellent Communication Skills

· Ability to work under pressure.

· Pleasant voice with pleasing telephonic etiquettes

· Working knowledge of computers Ability to comprehend and follow instructions and direction.

· Adept at typing.

Experience	0 - 5 Years
Salary	1 Lac To 3 Lac P.A.
Industry	ITES / BPO / KPO / LPO / Customer Service
Qualification	Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree
Key Skills	Customer Handlig Customer Support Problem Solving

About Company

Email ID

info@talentzoneconsultant.com

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