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Talent Zone Consultant

Job openings for customer relationship executive in bangalore

Customer Relationship Executive

Bangalore



Responsibilities -
Manage large amounts of incoming & outgoing phone calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions.
Follow communication procedures, guidelines and policies

Requirements and skills-
Proven customer support experience or experience as a Client Service Representative
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Diploma/Any Degree
English and Hindi fluency mandatory

Experience 2 - 5 Years
Salary 1 Lac 50 Thousand To 3 Lac P.A.
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Diploma, Other Bachelor Degree
Key Skills Tele sales bpo Voice Process Inbound Calling outbound calling Customer Support Executive Customer Handling Tele Calling Solving Queries Domestic BPO International BPO customer service

About Company

Contact Person TZC
Address Talent Zone Consultant, Sampige Road
Mobile 8729443091
Email ID info@talentzoneconsultant.com

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