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Job openings for customer relationship executive in bangalore

Sr.tech - Crm Executive/ B.e/ D.c.e

Bangalore


> Assisting customers for site visits for technical queries
> Complete study of the project specification
> Checking up mails set up the priorities and highlighting seniors in replying the mails
> Checking mails and responding to the queries in professional way after consulting from the senior executive
> Client Interaction regarding Modification works along with Sr.executive
> Additional modification costing preparation
> Co-ordination with concerned departments and give clearance for the payment received against modification and
inform the same to senior.
> Acknowledgement to be received from client for extra work done for which the cost received.
> Preparation of modified drawing and issue the same to site with respective authorities sign
> Co-ordination with Site for customer related technical issues to update back to senior
> Preparation of monthly and daily reports and submit to Sr.executive if any.
> Selection of Tiles & Paint according to Client Interaction & Confirmation
> Tiles selection details ,Issue to stores and execution in coordination with QS -HO
> Site Releasing of Documents & Maintenance of Site issue register
> Conduct site visits on schedule, to ensure work on site is progressing as per design details

Preparation prepossession inspection list along with the customers and technical team
Receipt of conformation on received and rectification of the issues to be dated & documented by tech team and customers
Customer complaint register and all documents relevent to handing over and customer service should be properly documented
Involved in Flat Takeover from the technical team and flat Handover to the customers
Attend the bank executives at project site and assist them by giving the site progress report
Carparking allotment to the customers
Assisting managers for all departmental related works.
Assisting managers for preparing reports to the management if any
Arranging departmental meetings in site or office and highighting the is

Experience 4 - 8 Years
Salary 4 Lac To 8 Lac P.A.
Industry IT Software - Application Programming / Maintenance
Qualification B.Tech/B.E
Key Skills Customer Relationship management

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