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Job openings for customer service executive in bangalore

Customer Service Executive

Bangalore


The Job Role and Responsibilities
1. Process orders, forms and applications.
2. answer calls professionally to provide information about products and services.
3. Keep records of customer interactions and transactions, recording details of inquiries.
4. Follow up to ensure that appropriate actions were taken on customers’ requests.
5. Refer unresolved customer grievances or special requests to designated departments for further
investigation.
Competencies and Skills Required
1. Good communications skills. A clear and pleasant speaking voice and fluency in English is also
desired.
2. Ability to listen and active problem-solving skills
3. Good interpersonal skills
4. Ability to handle pressure
5. Experience must in MS Office and Outlook Email.

Experience 2 - 8 Years
Salary 2 Lac To 3 Lac P.A.
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Other Bachelor Degree
Key Skills Customer Handling Customer Support Problem Solving

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