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• Candidates should have sufficient knowledge on Laptop, Desktop Hardware and Networking.
• Responsible to follow the call handling/closure process as per companies norms.
• Responsible to attend on-site Consumer products and IT products Calls.
• Attend & Complete the Calls within provided SLA’s.
• Responsible to ensure Customer Experience Excellence for all the calls assigned/completed.
• Responsible to update the Call status at real time through their mobiles apps.
• Co-ordinate with our Technical support for any parts or upgrade of products.
• Responsible to complete the assessments on time.
• Responsible/Liable for the parts which is assigned/carried.
• Mandatory language: English
|Experience||0 - 1 Years|
|Salary||1 Lac To 1 Lac 75 Thousand P.A.|
|Industry||IT Software - Application Programming / Maintenance|
|Qualification||Other Bachelor Degree, B.C.A, B.B.A, B.Tech/B.E, M.C.A|
|Key Skills||Service Engineering laptop engineering|
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