Job openings for Solution Consultant in Bangalore

Solution Consultant
Qualification - Preferred B.tech only
Responsibilities:
• Provide day to day technical and sales engineering support to sales team during presales situations
• Deliver technical presentations, product demos for prospective customers
• Implement and deliver custom demos when necessary for specific prospective customers
• Capture customer-specific requirements for customizations and 3rd party software (API) integrations required to deliver full solution into a documented Statement of Work (SoW) based on a standard template, to assist sales team to close deals
• Ensure implementation and customer success post-sales by doing an effective
• knowledge transfer of customer-specific requirements in the SoW to the implementation team
Required Experience:
5+ years minimum Software and/or SaaS industry experience working in customer facing roles (pre-sales engineering or post-sales implementation or solution consulting)
Required Skills:
• Excellent English-communication and writing skills
• Comfortable in creating customer-facing technical presentations in Powerpoint, SoW documents in Word, and working with simple ROI-type Excel spreadsheets
• Good presentation skills - presenting PPT, demos, discussing SOW with customers over Zoom calls
• Experience in solution architecture - understanding customer use-cases, and advising customers on how we can adapt our product platform with customizations to deliver a solution meeting their needs
• Some hands-on programming experience - comfortable in writing simple custom scripts and HTML/XML/JSON that may be required to customize demos
Work Environment:
• India-based role but requires flexible work hours to cover customer activity in US time zones
• Primary tools: Mac or Windows PC, Outlook, PowerPoint, Word, Excel, Slack (for collaboration), Zoom (for meetings), Smartphone (for iOS or Android mobile app demos)